London 2012 & the Tourism Industry - The Horse Has Bolted

It was interesting to hear David Cameron yesterday declaring the Government’s new commitment to tourism, in the light of the opportunities and challenges facing us as we progress towards 2012. Of course this is not surprising to hear as regards London 2012. Tourism South East expects that an additional £1bn or so of tourist money will be spent on the back of the Games.

While political capital will exist in the subject for months and even years to come, the truth is that much of the planning and decision making at a macro level has been completed long ago.  This is just one good example of the kind of effort that is needed years in advance of generating any concrete return from the Olympic and Paralympic Games. At the Beijing Olympics, Tourism South East, SEEDA and other regional partners met with hundreds of tour operators, journalists and representatives from National Olympic Committees to pre-promote the region in advance of London 2012 and secure significant up-front reservations. Those organisations' plans are mostly now set in stone.

All is not completely lost, Mr Cameron. We might well still have the opportunity to change the perceptions of individual tourists as regards attending London, but the ease with which they will find flights, hotels, tickets and so on was decided long ago. Having been to Beijing and talked to many people there, much of this seems to involve persuading those Cameron might think of as floating voters to press 'Purchase' on those flight tickets. 

I was a floating voter myself as Beijing drew near. From my perspective, the important message was 'Yes, there will be legitimate tickets available...and yes, your hotel will be ok for your family.' I didn't want pictures of the Great Wall and smiling Chinese cab drivers, I wanted facts.  

I suspect we will hear an increasing number of big picture announcements made to large fanfares in the next few months - investment in athlete training programme X; commitments to grass roots sport Y; Inner City regeneration programme Z and the like. The truth is that most of these announcements are being made principally for political and corporate marketing ends.

Most of the big Olympic decisions were made years ago, it is just that only now are they becoming of interest. Baton down the hatches, here comes 2 years of media circus!